Streaming Safety and Privacy for UK Viewers

Streaming is convenient, but it still involves a login, a device and a payment. A few habits protect all three, whichever provider you use.

Treat your sign-in details like a password. Do not post them in public groups, and do not share them with people outside your household. If you think they have been seen by someone else, message support straight away so they can be replaced.

Install apps from trusted places

Use your device's official app store wherever you can. If any other method is needed for your device, only follow instructions you have received directly from support, and keep your device's security settings switched on while you do so.

Keep devices and apps up to date

Updates fix security problems as well as bugs. Turn on automatic updates for your television, streaming stick, phone and computer, and update the player app when a new version appears.

Pay through methods you trust

Only pay through the methods the seller has confirmed with you directly. Keep your payment confirmation, and check the amount against the price you were quoted. Our accepted methods are on the FAQ page, and billing errors are covered in the refund policy.

Protect your home network

Change the default router password, use a strong Wi-Fi password and keep the router's software up to date. If a device on your network behaves oddly, restart it and review which devices are connected.

Know what you are allowed to watch

You are responsible for making sure you have the right or authorisation to view the content you choose in the United Kingdom. Wizzo Codes is independent and is not affiliated with any broadcaster, sports league or streaming platform.

Your personal information

We keep only what we need to run your subscription, as set out in our privacy policy. If something goes wrong with your setup, our troubleshooting guide is a good first step.