Free trial on request · 24/7 WhatsApp supportSee plans
Wizzo CodesIPTV for the UK

FAQ

Questions, answered plainly.

If something is missing, message us on WhatsApp, any time.

16 questions

Everything people ask first.

Still stuck? Contact us.

What is IPTV?

IPTV means internet protocol television: television and video delivered over your internet connection instead of an aerial or satellite dish. You watch through an app on a compatible device. Our beginner's guide explains more.

What plans do you offer and how much do they cost?

We offer four plans, each for 1, 3, 6 or 12 months. Each price is the total for the length you choose. For example, Basic is £4 for 1 month and £30 for 12 months. See the plans page for every price.

What currency are the prices in?

Prices are in pounds sterling (GBP) and each price is the total for the length you choose. We confirm the amount with you on WhatsApp before you pay.

How does ordering work?

Choose a length and a plan, send us the prefilled WhatsApp message, confirm your device and the price, and pay. After payment we send your sign-in details and setup help. See how it works.

Which devices are supported?

Smart TVs, Android TV and Google TV, Amazon Fire TV devices, phones and tablets, and Windows or Mac computers can work, depending on the player app. Send us your exact model and we will confirm. See compatible devices.

How do I check device compatibility?

Follow our compatibility checklist, then send your device make and model on WhatsApp.

What content is included in each plan?

Each plan lists the channel, movie and series totals we state for it. These are our own package figures and can change, so ask us on WhatsApp what is currently included before you decide.

Is there a free trial?

Yes. We encourage every new customer to request a free trial on WhatsApp before subscribing, so you can test channel quality and stability on your own device and connection first.

How do I receive setup instructions?

We send them on WhatsApp once you have a plan, matched to your device. You can also read our setup guides.

How can I contact customer support?

Message us on WhatsApp at +44 7392 924862. WhatsApp support is available 24/7. See the contact page.

How do renewals and extensions work?

Plans are sold for a fixed length of 1, 3, 6 or 12 months. Ask us on WhatsApp how renewals or extensions work before you pay, and we will confirm the terms with you.

What happens if my device is incompatible?

Tell us before buying and we will say so honestly. See the refund and cancellation policy for what happens after purchase.

What is the cancellation and refund policy?

Credentials are activated instantly, so we generally do not offer refunds once a subscription is activated and login details are delivered. A genuine technical issue that support cannot resolve within 48 hours is reviewed individually. Please use the free trial first. Read the full refund policy.

Do I need any rights to watch the content?

You are responsible for having the right or authorisation to view the content you choose in the United Kingdom. We are independent and not affiliated with any broadcaster, league or streaming platform.

Is every channel and programme always available?

Availability can change. We do not guarantee any particular channel or programme. Ask us what is currently included before you decide.

How is customer information handled?

We keep only what is needed to run your subscription, such as your WhatsApp number and device type. Payments are handled by PayPal, Binance Pay or Wise. See the privacy policy.

Start with a free trial.

Message us on WhatsApp and test it on your own device. 24/7 support.